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Sherpa






Welcome to Guaranteed on Board with Northwest Airlines! Sherpa Pet Group has partnered with Northwest to ensure that you will not encounter any delays or complications when flying with your pet. Here's how it works...

1. Fill out the form below with your flight information and details to ensure that you are compliant with Northwest's flight requirements.

2. Print your Guaranteed on Board Certificate and bring with you to the airport and present to the boarding agent.

3. If you are denied boarding due to the carrier that you are using to transport your pet, SPG will reimburse you for the cost of your airline ticket and your pet airline fee.

Personal Information

Flight Number
Flight Number 2
Flight Number 3
DateClick Here to Pick up the date
Passenger's Full Name
Phone Number
Email Address
Pet(s)' Name(s)

Trip Details

  • Accepted on domestic flights within the 48 contiguous United States and Alaska
  • No carry-on pets to/from Hawaii, Hong Kong, Ireland, Jamaica, Kenya, Oman, Singapore, South Africa & the U.K. - Pets may travel as checked baggage only
  • International: check prior to booking
Final Destination (Departing)
Final Destination (Return)
Have you checked the arrival country's requirements?

Pet Information


If you are traveling with more than one pet, they must be of the same species, must travel in the same carrier and weigh less than 15 pounds total (both pet(s) & carrier combined).
Type of Pet
Number of Pets
Pet 1 Weight
Pet 2 Weight (if applicable)
Pet 1 Height
Pet 2 Height (if applicable)
  • All pets must be a least 8 weeks old to travel.
Pet 1 Age
Pet 2 Age (if applicable)
Has your pet traveled on an airline before?
Northwest Airlines requires a pet transportation charge of $150.00 USD/$150 CAD
Pet fees will vary depending upon the origin and final destination when traveling internationally.
Have you booked your pet with reservations?
  • Book your pet's reservation early as there are limits to the number of pets allowed in the cabin. Reservations are required at least one (1) hour prior to departure for domestic flights and two (2) hours for international flights. Failure to comply will result in additional fees.
  • Charges are payable at the airport,online or over the phone and the passenger must show the pet travel fee receipt at the departure gate.
  • Pets traveling on-board with passenger must check in at the ticket counter. No curbside or self-service check-in is permitted. Allow extra time beyond the normal check-in guidelines, but no more than 4 hours prior to your flight time.

Carrier Information

  • One carrier per passenger
  • Carrier may contain two (2) dogs or cats but they must be the same species, ages between 3 and 6 months and weight less than 15 lbs. (including the carrier)
  • Two (2) pets permitted in Northwest First or WorldBusiness Class
  • Four(4) pets permitted in Northwest Economy Class
  • Two (2) pets permitted in First Class of Northwest Airlink flights operated by Mesaba & Pinnacle
  • Two (2) pets permitted in Economy Class of Northwest Airlink flights operated by Mesaba & Pinnacle
  • Carry-on pets are not permitted in WorldBusiness Class on Northwest A330 Aircraft
  • Two (2) pets allowed in one bag with a combined weight of 15 lbs. including the bag/carrier
  • Carrier must be large enough to allow your pet to move about
  • No pets allowed on WBC on A330
  • No part of your pet may extend outside the kennel
Which Sherpa carrier will you travel with?
Style Number
Total weight of your pet(s) and carrier?
Do you have Health Certificate?
  • All pets must be at least 8 weeks old to travel
  • Carrier must stay under seat for the duration of the flight
  • Pet may not be removed from the carrier at any time while on-board the aircraft
  • Pet and passenger must travel together on the same flight and in the same class of service
  • Health certificate recommended within 10 days of travel for domestic destinations

Terms & Conditions


The Sherpa Pet Group Guaranteed on Board™ program is designed to ensure that you and your pet travel comfortably and hassle free. If you follow the guidelines below and are denied boarding the aircraft with your pet, Sherpa Pet Group will refund the cost of your flight and your pet travel fees.

This program is subject to the following:
  1. You have filled out all the information on the Guaranteed on Board form truthfully and accurately - if not, this offer is void
  2. If you and your pet are denied boarding the aircraft due to any issues other than those related to the carrier, this offer is void
  3. If your pet is viewed as a threat to the safety of you, itself or others, this offer is null and void
  4. If the information that was filled out and submitted is not accurate, this offer is void
  5. If you fail to arrive at the gate on time and are denied boarding, this offer is void
  6. If the carrier that you are using is damaged, in poor repair or condition, this offer is void
  7. If the safety of your pet is in question due to non related carrier issues, this offer is void
  8. If you are over the limit for carry-on baggage and are denied boarding, this offer is void
  9. If the flight is cancelled or you voluntarily decide to not take the flight, this offer is void

I have fully read the details of the Sherpa Pet Group, LLC Guaranteed on Board™ program and understand the terms of conditions related to the recovery of my airline ticket costs and my pet's travel cost(s). In the event that I am denied boarding, I am aware that I will need to have the Guaranteed on Board forms filled out and signed by the person that is denying my entry.
User Agreement I Agree to the Above Terms & Conditions