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Sherpa



SPG in the community

Sherpa Pet Group understands the importance of giving back and regularly sponsors the efforts of nonprofit groups that create awareness and raise funds for animals in need. Click here for further information on these worthy causes. 




Welcome to Guaranteed on Board with Delta Airlines! Sherpa Pet Group has partnered with Delta to ensure that you will not encounter any delays or complications when flying with your pet. Here's how it works...

1. Fill out the form below with your flight information and details to ensure that you are compliant with Delta flight requirements.
2. Print your Guaranteed on Board Certificate and bring with you and any other required documents to the airport and present to the boarding agent.
3. If you are denied boarding due to the carrier that you are using to transport your pet, SPG will reimburse you for the cost of your ticket and your pet fee as long as you have complied with the terms of the program.

Pets As Carry On

Your pet can travel with you in the cabin for a one-way fee of $125.00 (to be collected at check-in). Pets permitted in the cabin include dogs, cats, and household birds. Monkeys, rabbits, pot-bellied pigs, reptiles, frogs, mice, rats, sugar gliders, and spiders are not permitted. The following restrictions apply:

  • Your pet must be small enough to fit comfortably in a kennel under the seat directly in front of you. Maximum carry-on kennel dimensions are determined by your flight. You must contact Delta Reservations to determine the appropriate kennel size. Small and medium carriers approved for all flights, large carriers, check with reservations.
  • Your pet must remain inside the kennel (with door secured) while in a Delta boarding area (during boarding and deplaning), a Delta airport lounge, and while onboard the aircraft.
  • Your pet must be at least 8 weeks old.
  • You may not carry on more than one pet.
  • Your pet in-cabin counts as one piece of carry-on baggage.
  • If you're traveling to Hawaii, your pet won't be able to go with you in the cabin, and other restrictions may apply. See Pets to Hawaii for more information.

Exception: Two pets of the same type may be allowed in one kennel, for example two dogs or two cats. They must be small enough to fit in one kennel provided they are compatible and must be of the same species, size and each weigh less than 20 pounds; and they must meet the requirements of acceptance. They will be charged as one pet.

Also, Delta limits the number of pets per flight to:

ClassNumber of Pets Allowed
First Class 2
BusinessElite® 2
Main Cabin 4
 

Pets are accepted on a first-come, first-serve basis. Call Delta in advance at 800-221-1212 to arrange to bring your pet on board.

Personal Information

Flight Number 1
Flight Number 2
Flight Number 3
Flight DateClick Here to Pick up the date
Passenger's Full Name
Phone Number
Email Address
Pet(s)' Name(s)

Trip Details

  • No carry-on pets to/from Hawaii. Pets may travel as checked baggage only
Final Destination (Departing Flight)
Final Destination (Return Flight)
Have you checked the arrival country's requirements?

Pet Information


If you are traveling with more than one pet, they must be of the same species, must travel in the same carrier and weigh less than 20 pounds total (both pet(s) & carrier combined).
Type of Pet
Number of Pets
Pet 1 Weight
Pet 2 Weight (if applicable)
Pet 1 Height
Pet 2 Height (if applicable)
  • All pets must be a least 8 weeks old to travel.
Pet 1 Age
Pet 2 Age (if applicable)
Has your pet traveled on an airline before?
Delta Airlines requires a pet transportation charge of $125.00 USD
Have you booked your pet with reservations?
  • Book your pet's reservation early. There are limits to the number of pets allowed in the cabin, and pets are accepted on a first-come, first-served basis.
  • Charges are payable at the airport and the passenger must show the pet travel fee receipt at the departure gate.
  • Pets traveling on-board with passenger must check in at the ticket counter. No curbside or self-service check-in is permitted. Allow extra time beyond the normal check-in guidelines, but no more than 4 hours prior to your flight time.
  • Your pet in-cabin counts as one piece of carry-on luggage.

Carrier Information

  • One carrier per passenger
  • Carrier may contain two (2) dogs or cats, but they must be the same species, 8 weeks or older and with a combined weight of less than 20 lbs, including both the weight of the pet(s) and the weight of the carrier
  • One (1) pet permitted in First Class
  • One (1) pet permitted in Business Elite®
  • One (1) pet permitted in cabin on Chautauqua & Shuttle America
  • One (1) pet permitted in cabin on Atlantic Southeast Airlines, Comair®, Pinnacle & SkyWest
  • Two (2) pets allowed in one bag with a combined weight of 20 lb. including the bag/carrier
Which Sherpa carrier will you travel with?
Style Number
Total weight of your pet(s) and carrier?
Do you have Health Certificate?
  • Carrier must stay under seat in front of you for the duration of the flight
  • Pet may not be removed from the carrier at any time while on-board the aircraft
  • Health certificate recommended within 10 days of travel for domestic destinations

Terms & Conditions


The Sherpa Pet Group Guaranteed on Board™ program is designed to ensure that you and your pet travel comfortably and hassle free. If you follow the guidelines below and are denied boarding the aircraft with your pet, Sherpa Pet Group will refund the cost of your flight and your pet travel fees.

This program is subject to the following:
  1. You have filled out all the information on the Guaranteed on Board form truthfully and accurately - if not, this offer is void
  2. If you and your pet are denied boarding the aircraft due to any issues other than those related to the carrier, this offer is void
  3. If your pet is viewed as a threat to the safety of you, itself or others, this offer is null and void
  4. If the information that was filled out and submitted is not accurate, this offer is void
  5. If you fail to arrive at the gate on time and are denied boarding, this offer is void
  6. If the carrier that you are using is damaged, in poor repair or condition, this offer is void
  7. If the safety of your pet is in question due to non related carrier issues, this offer is void
  8. If you are over the limit for carry-on baggage and are denied boarding, this offer is void
  9. If the flight is cancelled or you voluntarily decide to not take the flight, this offer is void

I have fully read the details of the Sherpa Pet Group, LLC Guaranteed on Board™ program and understand the terms of conditions related to the recovery of my airline ticket costs and my pet's travel cost(s). In the event that I am denied boarding, I am aware that I will need to have the Guaranteed on Board forms filled out and signed by the person that is denying my entry.
User Agreement I Agree to the Above Terms & Conditions